Shipping policy
The geographical area of delivery corresponds to the area covered by the offer. The execution of the delivery of what has been ordered by the Buyer is held in abeyance until payment has been confirmed.
The products are delivered to the address showed by the customer within 60 days from receipt of the payment receipt, by the carrier responsible for transporting them. The delivery date shall be communicated by telephone or by e-mail within 5 days prior to delivery.
If the customer does not accept the delivery date of the goods for any reason, the retailer shall store the goods in a warehouse. After 10 days from the storage date, the customer shall bear the storage costs until the new agreed delivery date.
In the event of delays in the delivery's execution, the retailer undertakes to notify the purchaser immediately if he realizes such delays.
Delivery is made at street level. The request for delivery to the street level of an order (where available) must be showed by the customer at the time of the final confirmation of the order, and the relevant costs of transport to the street level may be charged.
The retailer cannot be held liable for delivery errors because of inaccurate or incomplete communication of contact details in the purchase order by the customer.
The retailer cannot be held liable for any damage that may occur to the products after delivery to the carrier in charge of transporting them, or for delays in delivery because of the latter, or for any delays because of facts and actions because of third parties or to force majeure.
The delivery document issued by the carrier, dated and signed by the customer upon delivery of the product, shall make up proof of transport and release of the goods.
Upon delivery, the customer shall check the content, conformity and condition of the product(s).
Therefore, the Retailer recommends the customer checks the condition of the product(s) delivered before signing the receipt.
If the goods arrive in packaging, that is unsuitable for their protection or damaged, because of any damage caused by transport, the customer must refuse the delivery and immediately notify the retailer by registered letter to be sent to the address stated in the offer.
In the event of non-delivery because of the absence of the recipient at the specified address, a new delivery date must be agreed upon. The customer shall pay for delivery of the unsuccessful goods, the cost of returning the goods to the retailer, the cost of re-delivery and any charges for storage of the goods at the warehouses.
*FREE SHIPPING for orders over €699.00 (conditions apply to goods in stock).
The products are delivered to the address showed by the customer within 60 days from receipt of the payment receipt, by the carrier responsible for transporting them. The delivery date shall be communicated by telephone or by e-mail within 5 days prior to delivery.
If the customer does not accept the delivery date of the goods for any reason, the retailer shall store the goods in a warehouse. After 10 days from the storage date, the customer shall bear the storage costs until the new agreed delivery date.
In the event of delays in the delivery's execution, the retailer undertakes to notify the purchaser immediately if he realizes such delays.
Delivery is made at street level. The request for delivery to the street level of an order (where available) must be showed by the customer at the time of the final confirmation of the order, and the relevant costs of transport to the street level may be charged.
The retailer cannot be held liable for delivery errors because of inaccurate or incomplete communication of contact details in the purchase order by the customer.
The retailer cannot be held liable for any damage that may occur to the products after delivery to the carrier in charge of transporting them, or for delays in delivery because of the latter, or for any delays because of facts and actions because of third parties or to force majeure.
The delivery document issued by the carrier, dated and signed by the customer upon delivery of the product, shall make up proof of transport and release of the goods.
Upon delivery, the customer shall check the content, conformity and condition of the product(s).
Therefore, the Retailer recommends the customer checks the condition of the product(s) delivered before signing the receipt.
If the goods arrive in packaging, that is unsuitable for their protection or damaged, because of any damage caused by transport, the customer must refuse the delivery and immediately notify the retailer by registered letter to be sent to the address stated in the offer.
In the event of non-delivery because of the absence of the recipient at the specified address, a new delivery date must be agreed upon. The customer shall pay for delivery of the unsuccessful goods, the cost of returning the goods to the retailer, the cost of re-delivery and any charges for storage of the goods at the warehouses.
*FREE SHIPPING for orders over €699.00 (conditions apply to goods in stock).
